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Support

We're here to help. If you have any questions, technical issues, or need assistance with your Amalah account, please don't hesitate to reach out.

Email Support
support@amalah.app
We typically respond within 24–48 hours
Platform
amalah.app

What We Can Help With

Account Issues
Login problems, password resets, account recovery
Subscription & Billing
Plans, payments, renewals, invoices
Technical Support
Bugs, errors, performance issues
Employee Management
Adding employees, permissions, access
Worker Profiles
Uploading, editing, managing worker data
General Questions
Features, capabilities, best practices

Frequently Asked Questions

How do I register my office on Amalah?
Visit the registration page and fill in your office details including name, license number, phone number, and email. After registration, your account will be reviewed and approved by our team.
How do I add employees to my office?
Go to the Employees section in your dashboard. You can add employees by entering their email address. They will receive access and can log in with their own credentials.
Can I export my data?
Yes. Amalah provides CSV export functionality for workers, reservations, and archive data. Look for the export button in each section of your dashboard.
How is my data protected?
All data is stored on Google Firebase with enterprise-grade security including encryption in transit and at rest. Access is controlled through role-based permissions.
What if I forget my password?
Click "Forgot Password" on the login page and enter your email. You will receive a password reset link. If you still have issues, contact us.
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